Customer Service Representative
Pest Control Insulation Pest Control Insulation Lula, GA Lula, GA Full-time Full-time $23 - $30 an hour $23 - $30 an hour 6 days ago 6 days ago 6 days ago The Company Pest Control Insulation, LLC (PCI) is an innovative growing company working within the pest control and building industries.
PCI's premiere patented product is an EPA registered insulation called TAP that keeps homes comfortable in unique ways.
PCI is a B2B company with a national footprint servicing billion dollar companies with its multiline products and unique programs.
PCI continues to grow its web based store/web presence, client base and high value programs that have established it as an innovator in the pest control and insulation industries.
PCI is a relationship-based company that prides itself on superior service and viable relationships with its clients, vendors and industry stake holders.
With lots of room to grow, our team is looking for new team members to help make it happen.
Job Description The Customer Service Rep position for Pest Control Insulation assists by handling a broad variety of business process needs commonly found in a busy B2B environment.
The position will include frequent phone contact with clients as well as vendors as orders are taken and processed to completion.
Primary Responsibilities include but are not limited to:
Process orders received from a variety of customers nationwide.
Steps include:
a) Securing shipping quotes for orders.
b) Issuing Purchase Orders to PCI manufacturers.
c) Monitoring shipment of products to ensure delivery as specified.
d) Billing customers in a timely and accurate manner.
e) Phone support for shipments, trouble shooting.
General office support, including reconciliation of freight logs to internal orders.
Work with other members of the PCI team including management and support staff as needed to meet customer needs.
Manage communications as needed including telephone calls, email messages Create client invoices in online billing systems.
Accurately process credit card payments received from clients.
A/P assistance- review bills and payments for accuracy, and file appropriately.
Light bookkeeping assistance for CFO.
Other duties as assigned.
Qualifications Good verbal communication skills incorporating an ability to clearly convey core information needed to support office functions.
Solid self confidence Solid working knowledge of Microsoft Office tools including Excel, Word, and Outlook.
Must be a self-starter able to work intuitively and collaboratively to deliver a very high service level.
High school diploma QuickBooks experience desirable, but not required.
At least two years' experience in an office environment.
Shipping/freight experience desirable, but not required.
Compensation:
For a qualified individual who meets these specifications, the company offers:
Competitive hourly compensation.
Quarterly bonuses Paid holidays and vacation Retirement plan 100% employer funded medical/eye/dental insurance, Location:
The position will be based out of the company's 4,000 square foot corporate office located about an hour northeast of Atlanta in Lula, GA.
Job Type:
Full-time Pay:
$23.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance Experience level:
1 year 5 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office
Experience:
Customer Service:
2 years (Required) Work Location:
In person Primary Responsibilities include but are not limited to:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
PCI's premiere patented product is an EPA registered insulation called TAP that keeps homes comfortable in unique ways.
PCI is a B2B company with a national footprint servicing billion dollar companies with its multiline products and unique programs.
PCI continues to grow its web based store/web presence, client base and high value programs that have established it as an innovator in the pest control and insulation industries.
PCI is a relationship-based company that prides itself on superior service and viable relationships with its clients, vendors and industry stake holders.
With lots of room to grow, our team is looking for new team members to help make it happen.
Job Description The Customer Service Rep position for Pest Control Insulation assists by handling a broad variety of business process needs commonly found in a busy B2B environment.
The position will include frequent phone contact with clients as well as vendors as orders are taken and processed to completion.
Primary Responsibilities include but are not limited to:
Process orders received from a variety of customers nationwide.
Steps include:
a) Securing shipping quotes for orders.
b) Issuing Purchase Orders to PCI manufacturers.
c) Monitoring shipment of products to ensure delivery as specified.
d) Billing customers in a timely and accurate manner.
e) Phone support for shipments, trouble shooting.
General office support, including reconciliation of freight logs to internal orders.
Work with other members of the PCI team including management and support staff as needed to meet customer needs.
Manage communications as needed including telephone calls, email messages Create client invoices in online billing systems.
Accurately process credit card payments received from clients.
A/P assistance- review bills and payments for accuracy, and file appropriately.
Light bookkeeping assistance for CFO.
Other duties as assigned.
Qualifications Good verbal communication skills incorporating an ability to clearly convey core information needed to support office functions.
Solid self confidence Solid working knowledge of Microsoft Office tools including Excel, Word, and Outlook.
Must be a self-starter able to work intuitively and collaboratively to deliver a very high service level.
High school diploma QuickBooks experience desirable, but not required.
At least two years' experience in an office environment.
Shipping/freight experience desirable, but not required.
Compensation:
For a qualified individual who meets these specifications, the company offers:
Competitive hourly compensation.
Quarterly bonuses Paid holidays and vacation Retirement plan 100% employer funded medical/eye/dental insurance, Location:
The position will be based out of the company's 4,000 square foot corporate office located about an hour northeast of Atlanta in Lula, GA.
Job Type:
Full-time Pay:
$23.
00 - $30.
00 per hour
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance Experience level:
1 year 5 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office
Experience:
Customer Service:
2 years (Required) Work Location:
In person Primary Responsibilities include but are not limited to:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
